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Course Guides
OPR112 (F2024)
Associations
American Society of Administrative Professionals (ASAP)
Association for Healthcare Administrative Professionals (AHCAP)
Association of Administrative Professionals (AAP)
Canadian Association of Virtual Assistants (CAVA)
International Association of Admnistrative Professionals (IAAP)
National Association for Legal Support Professionals (NALS)
National Association of Educational Office Professionals (NAEOP)
Professional Development Resources
LinkedIn Learning (LinkedIn)
Training and On-Demand Courses (Accessibility Services Canada)
Improve Your Cover Letter & Resume
Websites
E-Books
Resume & Cover Letters Guide (Seneca Polytechnic)
Resume and Cover Letter Toolkit (University of Toronto)
Resumes and Cover Letters (The Learning Portal)
Resumes and CVs (Purdue Online Writing Lab)
Get That Job: CVs and Resumes (Bloomsbury Publishing, 2022)
Kick Start Your Career (Smith, 2018)
Improve Your Soft Skills
Communication Skills
Presentation Skills
Videos
4 Communication Skills Everyone Needs (Seven Dimensions, 2019)
Digital Communication Skills: Dos and Don'ts (Films for the Humanities & Sciences, 2015)
Responding Thoughtfully (Seven Dimensions, 2013)
Books & Ebooks
Effective Listening (Battell, 2006)
How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life (Gill, 2015)
Improving Listening Competence (University of Minnesota, 2016)
The Long-Distance Teammate: Stay Engaged and Connected While Working Anywhere (Eikenberry & Turmel, 2021)
Smart Teams: Communicate, Congregate, Collaborate: How to Work Better Together (Crowley, 2018)
Creating Effective Presentations (Seneca Sandbox)
Present Awesomely Module (Seneca Sandbox)
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